How to Choose a Translation Company

Before you choose a translation company, make sure to check some of its key aspects. These include Customer service, Quality assurance standards, and Pricing. If all of these things look good to you, then you’re on the right track. If not, here are some tips to help you choose one. Read on to learn more about different types of translation services and how to select the best one for your needs. Then, submit your request to get started!


How do you gauge the quality of the work produced by a translation company? One way to judge the quality of a translation is to ask the project manager to review the work before delivery. A good translation company will closely monitor the translation of the documents before delivery, sending back any that aren’t up to par and addressing any concerns about the translations that have been delivered. Another aspect of translation quality assurance is the context of the text. It’s vital to understand the context when translating a document, because context changes the meaning of the text. Whether the translation was done correctly is another matter entirely.

Another important factor to consider is the experience of the translation company. A company with localization experience has worked with international companies and is able to act as an external partner in a new market. They understand the culture and language of the target market, so they’re in a good position to share valuable information and formulate strategies based on that knowledge. You’ll also benefit from their expertise in the field, which makes them the right choice for your needs.

Customer service

Good customer service is critical to the success of any translation company. It is critical to provide the best customer service possible so that your clients are satisfied with the final product. To help you achieve this, here are some tips. Ensure that your customer service team communicates with their clients regularly and follows up on any issues that might arise. Also, ensure that your team is friendly and responsive, even if you are not able to personally visit them.

– Be able to maintain calmness in tense situations. Dealing with people all day is a stressful job, and dealing with clients can be especially challenging. Project managers must maintain their calm at all times while listening to their clients and demonstrating a high degree of empathy. In addition to providing excellent customer service, good translators should be able to keep their cool when the need arises. By following these tips, you can help your clients feel more comfortable with your translation company.

Quality assurance standards

What are the quality assurance standards for a translation company? Quality assurance standards are defined by ISO standards. They provide a framework for agreement on project quality and specifications, as well as measures of customer satisfaction and traceability. This guide also specifies what to look for in a translation agency, including its staff and its methodology. If your translation company doesn’t adhere to any of these standards, you should consider hiring another agency.

To ensure that your translation project is delivered on time and is accurate, check for quality assurance certification. It should include a process for reviewing the translation and ensuring the accuracy of the translation. This process will involve several sets of eyes, including native speakers of the target language, a desktop publishing team, proofreaders, and an in-country reviewer. A company with these quality assurance standards is a safe bet to provide the highestquality translations to clients.


There are two common approaches to determining the pricing of a translation company. The first is markup pricing, which often fails to attract new customers. In addition, markup pricing often fails to procure the kinds of projects that a translation company would like to do. For example, a translation company that has a target language of German will need to charge 0.172 EUR per line to break even. This is not sustainable, as most translation projects require more words than their source language.

Another way to determine the costs of a translation project is to contact several vendors and ask them about their rates. Then, ask for samples and references of the kind of texts they have translated in the past. This way, you can see whether the translation company you’re considering is worth the cost. After receiving the quotes from a few vendors, you can decide which one to hire. You should also ask for samples and references of texts that they’ve produced for other clients.